Access to information

LHT is committed to maintaining privacy and confidentiality in line with the provisions of the Data Protection Act 1998, and as such we will endeavour to ensure that your rights under the data protection legislation are preserved at all times.

Generally only LHT has access to the personal data we hold, however there are circumstances where we will disclose data to others, including other social landlords, local authorities, Government departments, the police and our contractors.

For further information please refer to our 'Data Protection - Your Rights' leaftlet.

For further details of any of our service areas, any relevant leaflets, or any policy documents, please contact us.


 



 

 
Customer Charter
Telephoning us
Visiting our offices
Writing to or emailing us
Requesting Information
Visiting your home
Applying for a home
Reporting a repair
Collecting your rent
Anti-Social Behaviour (ASB)
Racial Harassment and other hate crime
Domestic Violence
Transfer Requests
Adaptation Requests
Getting Involved
If you wish to comment about our service
Access to information
Your commitment to us
Complaints
 
Liverpool Housing Trust Limited, registered office 12 Hanover Street, Liverpool, L1 4AA is a charitable housing association registered with the Housing Corporation (LH0250) and the Financial Services Authority (17186R).
  LHT       Customer Service Excellence