We will:

• Operate within a culture based upon the belief that people should be free from domestic violence
• Acknowledge a report of domestic violence within 48 hours, or 24 hours in a more urgent case
• Investigate the complaint and give a full reply within 10 working days
• Make every effort to pursue the perpetrator, with the agreement of the victim
• Work with other agencies to resolve cases of domestic violence
• Support victims of domestic violence in a number of ways